Monty Icenogle (kd6cae) wrote,
Monty Icenogle

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Odd issues with long calls on Verizon Wireless with iPhone 6

I noticed something very odd and a bit unusual when chatting with my sister this weekend. After chatting with no issues for over 2 and a half hours, the call dropped without warning. I originally thought it was on her end, that maybe her phone provider has a maximum call duration limit. I was further convinced this was likely the case when it happened a second time, but this time after just 2 hours and 23 minutes of talk time. I thought it was odd that my calls to or from my sister were dropping at random times between 2 hours 15 minutes, and 2 hours 45 minutes, no real pattern to it. For those who may not be aware, some phone providers, particularly VOIP providers such as magicJack or vonage, do have set limits on how long any one single telephone call can be. Some are quite reasonable, while others are rather short. But usually, if a provider has a limit, the call will drop every time at the exact limit, once that limit is reached. In the case of my sister and I however, the call was dropping at seemingly random points, all after 2 hours 15 minutes. To find out for sure if it was my sister's end or not, I decided to test it out myself by calling my backup phone, and keeping the call connected either until the 3 hour mark, or until the call dropped by itself, whichever happened first. The call between my Verizon phone and my secondary AT&T phone dropped after 2 hours 43 minutes. This proved that this was not at all on my sister's end. The next test I wanted to do is to find out if calls I make to other places also drop randomly after 2 hours, 15 minutes or so. So I dialed in to a ham radio link network called allstar, which has telephone access, and connected to a busy node with lots of activity on it. I listened to this until the call dropped by itself after just 2 hours 15 minutes. Later, I called the same system, and the call dropped after 2 hours 42 minutes. Another call to my sister, and that call dropped after 2 hours, 34 minutes.
All of the previously mentioned phone calls were done here at my home location. I figured maybe it was something odd with the local Verizon Wireless cell site perhaps. So to test that theory, today, when I was on the campus of my local community college, located about 2.5 miles or so from home, I dialed into the allstar network again, and the call this time lasted just 2 hours, 18 minutes before dropping by itself as all the other calls had done. But it gets a little stranger still. I just minutes ago looked at my most recent call log on the Verizon Wireless web site, and the call I made this morning to the Allstar network, which my phone says lasted 2 hours 18 minutes, or 138 minutes, shows as lasting 164 minutes, or 2 hours, 44 minutes on the Verizon Web site! Even if I take into account that the first 60 seconds of any call will be 1 minute as far as billing is concerned, the call this morning should've lasted no more than 139 minutes, possibly 140 at the absolute most, yet Verizon's log is saying that call lasted 164 minutes! Just how is that possible? That's a 24 minute difference! My phone just dropped the call, as it'd done with all the others, at the 2 hour, 18 minute point, not the 2 hour 43 or 44 minute point! So this is a very strange and odd issue that I'd like to determine what it's cause is. The next test I want to perform, if I can find a volunteer to help me with this experiment, is to call another Verizon Wireless customer and see if I can make the call last beyond the maximum 2 hours, 45 minutes or so that I seem to be able to achieve right now when calling anywhere else. I should point out here that this call drop issue is not at all signal related, as I've got full signal, no less than 4 bars, during all telephone calls. I'm using a brand new Verizon iPhone 6, that isn't even a month old yet. If calls to a fellow Verizon Wireless user also drop and random intervals between 2 hrs, 15 minutes, and 2 hrs, 45 minutes, then I then somehow need to figure out if it's something odd with my phone, though I'm not yet sure how I'll test that. I'll try and update as I do more experimentation on this odd issue. Thoughts and comments most welcome.
Tags: oddity, verizon wireless
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